Privacy policy

Data protection is important to us, so we take care of your data in accordance with the general data protection regulation (GDPR) of the European Union. If you have any questions, please email us at privacy@comiacreative.fi.

Name of the registry

Comia Creative Oy’s marketing and customer register

Who processes your data

Comia Creative Oy (3144917-7)

Contact person:
Konsta Turunen
konsta@comiacreative.fi
09 4272 3481

Whose information we process

  • Customers
  • Potential clients
  • Site visitors

What information we might process

  • Name
  • Email address
  • Phone number
  • Organization and task
  • Social media account
  • Usernames and passwords
  • IP-address

Why we process your information

Group: Clients
Purpose of processing: Customer service and customer relationship management and analysis, business development and planning, customer communication and marketing
The basis for processing: Legitimate interest of the controller

Group: Potential clients and site visitors
Purpose of processing: Marketing and business development
The basis for processing: Legitimate interest of the controller

We do not make user profiling or automated decisions.

Where can we get information

Mainly from the customer himself, but also from public sources and data from our website’s analytics tool.

Who else can process your information

Your information may also be processed by trusted third parties. For example, subcontractors and partners such as a printing house or an accounting firm. In addition, to ensure the quality of our service, we use a variety of service providers who may have access to the information. These are:

  • Flywheel, web hosting
  • Fastly, content distribution network
  • Google Analytics, web analytics
  • Facebook, Facebook pixel
  • Toky, call center software
  • Mailchimp, newsletter platform

We have made sure that everyone who processes your personal information complies with data protection laws.

How we protect your information

We take care of data security carefully and appropriately, use encrypted data transmission connections, back up data regularly, and restrict access to data only to those who are necessary for their work.

How long we keep your information

We retain customer information for as long as the customer relationship continues. For marketing purposes, we will in principle retain the data for two years, after which it will be deleted.

Tietojen luovutus EU:n ulkopuolelle

The service providers we use may transfer data outside the EU / EEA. We have ensured that all parties transferring personal data to countries outside the EU / EEA comply with data protection legislation.

You have a right

  • To see personal information about yourself
  • To correct your information
  • To restrict data processing (e.g. prohibit marketing)
  • To oppose reading
  • To withdraw consent (for example, for marketing)
  • To file a complaint with the supervisory authority
  • To be forgotten and delete data from all of our systems, but only if we have no legal obligation to continue processing your personal information

Cookies

Our website uses cookies to guarantee the quality of our service and to develop our website.

What is a cookie?

A cookie is a small text file that an Internet browser stores on a user’s device when they visit a website. Cookies can be used to collect anonymous information about a visitor to a website, such as:

  • IP address
  • Geographical area
  • Time of visit
  • Device type
  • Browser type
  • Through which address the user has reached the website
  • Pages visited
  • Duration of visit

All information collected through cookies is completely anonymous and cannot be used to identify the user. Almost all websites use cookies and do not harm your device or your files.

If you wish, you can block the use of cookies

Internet browsers use cookies automatically. However, if you wish, you can modify your browser settings to disable the setting of new cookies and delete cookies already set on your computer.
To learn more about managing cookies in your browser, please visit https://aboutcookies.org/